Resources for Customer Experience and Product Teams:
Blog
Our articles about Voice of the Customers, Product, AI and much more
Resources Hub
A collection of the best resources for Product & CX leaders
Tools Hub
Build the right stack to discover user insights
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Insights Out - A podcast by Zefi.ai
The podcast by Zefi.ai that tells the story of the best Italian and European Product Leaders
Product Management Glossary
All the definitions and abbreviations you need to succeed at Product
Latest podcast episode:
Growing inside the company | Chat with Andrea Pugnetti - COO @ Wikicasa
Latest read from the blog:
Zefi for Customer Experience Teams
Prevent churn,
get lifetime customers
Understand churn root causes, increase retention and drive business outcomes
Trusted by fast growing companies
1
Centralize the voice of your customers
2
Extract insights to understand the reasons behind churn
3
Prevent churn and increase business outcomes
1
Centralize and automatically tag customer feedback, easily
Gathering and categorizing all the user feedback scattered across multiple platforms takes countless hours of workis biased, and is often done inaccurately.
Collect and tag automatically all the relevant information in one place and start listening the voice of your customers, in seconds.
Collect and tag automatically all the relevant information in one place and start listening the voice of your customers, in seconds.
2
Analyze and measure user feedback at scale in no time
Use filters, segments, and charts to discover what your customers are frustrated about or what you can leverage to make them happy.
Stop guessing, quantify qualitative data and improve your customer experience based on measurable insights.
Stop guessing, quantify qualitative data and improve your customer experience based on measurable insights.
3
Prevent churn, increase retention and drive growth
Align your team around the reasons behind your customer churn.
Drive growth, reduce your costs, and stay ahead of the competition thanks to lifetime customers.
Drive growth, reduce your costs, and stay ahead of the competition thanks to lifetime customers.
“
Partnering with Zefi has been a game-changer!
We can now effortlessly delve into the voice of the customer, enabling us to save countless hours in our feedback analysis, develop our product more accurately, and proactively anticipate churn.
Federico Benjamin Minini
Chief Experience Officer @Smartpricing
Zefi for Customer Experience teams
Deliver the best experiences to your users, take the most impactful CX decisions and measure them
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Get a deeper understanding of your users' needs
Build experiences that delight your customers
Transform noise into clear insights
Get alerts to detect unexpected issues
Integrated with the tools you already use
Can't see an integration you work with?
Request an integrationExtract value from user feedback
Unify and categorize all feedback automatically.
Prioritize better and build what matters.
@Zefi.ai all rights reserved
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