Product Hunt "Product of the day" badge black with transparent background

Extract value
from user feedback

Unify and categorize all feedback automatically.
Prioritize better and build what matters.

White arrow right icon
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Join other 1,400+ customer-obsessed companies that requestested to join the beta:
Canva Logo Black TransparentPinterest Logo Black TransparentStripe Logo Black TransparentTypeform Logo Black TransparentDropbox Logo Black TransparentDocker Logo Black TransparentMiro Logo Black TransparentWix Logo Black Transparent
White play video icon
Watch the demo
Built for customer obsessed companies by folks from
MIT Logo Black TransparentFerrari Logo Black TransparentScalapay Logo Black TransparentHoma Logo Black TransparentGucci Logo Black TransparentInSilicoTrials Logo Black Transparent
Light Grey radial gradient with transparent background
Centralize

Centralize feedback from multiple sources

Learn from tickets, user interviews, sales calls, reviews, surveys and more.

Always real-time updated data
automatically pulled from your sources

Looking back is helpful, but slow.
Real-time data lets you:

Move faster: React to user needs and trends as they happen, not months later.

Be proactive: Anticipate problems and opportunities before they arise.

Wow your users: Deliver experiences that are fresh, relevant, and personalized.

Discover what other teams know,
and act more quickly

Avoid silos inside the different teams.

Centralize all your user feedback to have the full picture and prioritize initiatives in a smarter way.

Unified feedback intelligence,
connected with all your tools

Gathering all the feedback scattered across multiple platforms and making sense of them is a mess and takes countless hours of work.

Unify automatically all the relevant information you need to understand the voice of your customers, in a few seconds and without the busy work.

Understand what the Sales team should sell,
anticipating their needs

Sales receive most of the feature requests and know which ones are crucial to close new deals and retain customers. Get access to the Sales team knowledge to prioritize your backlog in the most efficient way, without wasting time in endless meeting and communications.

Partnering with Zefi has been a game-changer for our data analysis, saving us countless hours and significantly enhancing the accuracy of our outputs over time. With Zefi, we can now effortlessly delve into the voice of the customer, enabling us to fine-tune our processes, develop our product more accurately, and proactively anticipate churn.

"
Analyze

Extract insights at scale

Stop guessing. Understand millions of feedback in seconds and build what is most impactful for your business

Automatically categorize your feedback,
without the busy work

Categorizing feedback to discover important patterns takes time, is biased and in most cases it's done inaccurately.

Get a real sense of what matters, instantly, precisely, and without the busy work.

Understand the granular reasons,
compare segments, and get to the bone

Discover what your customers are frustrated about or what you can leverage to make them happy.

Filter through channel, customer segment, and more.

Uncover emerging trends,
and act before it's too late

See in advance what's coming.

Discover what your users are talking about and what you should focus on.

Anticipate your competitors and your user needs, ship the right thing.

Monitor the impact of your product releases,
and increase conversion, engagement, and retention

Monitor the sentiment of a certain feature or release. Track and understand the effects of your work also from a qualitative point of view.

Zefi helps our discovery process everywhere.
We analyse huge amounts of data in minutes and close the feedback loop with our customers much faster. We're able to understand when something goes wrong and where.
Figuring out what to build next now takes us hours instead of days.

Francesco Tai Bernardelli
"
Marketing Manager @Akiflow
Build

Drive impactful, cross-functional actions

Act on the best growth opportunities by prioritizing and iterating confidently

Inform product decisions,
drive improvements based on data

Combine filters with the power of generated summaries, feedback auto-tagging, tracked topics, user segments and charts to align your team around specific trends and actions to take.

Generate actionable insights,
tailored on your business

Get the answers you need to deliver business outcomes and share your findings with your colleagues across multiple channels in no time.

Align your stakeholders
with reports & alerts

Keep everyone on the same page thanks to reports and stay on top of everything you care about using customizable alerts.

Lock icon black with transparent background
Security grade

Thought and designed to have enterprise-level security

Check circle icon blue
Data Security - encrypted data at rest and in transit for all of our customers
Check circle icon blue
Cloud Security - no user data leaves our AWS virtual private cloud
Get started
GDPR logo black with transparent background

ISO 27001

Requirements for handling personal data as defined by the General Data Protection Regulation (GDPR) laws
Ongoing
SOC2 logo black with transparent background

SOC2

SOC II Type II, area-specified privacy requirements, and custom SLAs
Ongoing
SSO logo black with transparent background

SSO

User authentication with single sign-on
Ongoing
Single source of truth for product insights

Quietly sliding in your workflow

Zefi integrates with all the tools used by your team and your users, in no-time

Hubspot
Slack
Notion
Zendesk
Intercom
Google Play Store
Apple Store
Github
Google Chrome
Gmail
Front
Discord
Gong
Salesforce
Pipedrive
Twitter
Airtable
GSheet
Facebook
Linkedin
Reddit
Qualtrics
Typeform
Trustpilot
G2
Kustomer
Delighted
Survey Monkey
Snowflake
Hubspot
Slack
Notion
Zendesk
Intercom
Google Play Store
Apple Store
Github
Google Chrome
Gmail
Front
Discord
Gong
Salesforce
Pipedrive
Twitter
Airtable
GSheet
Facebook
Linkedin
Reddit
Qualtrics
Typeform
Trustpilot
G2
Kustomer
Delighted
Survey Monkey
Snowflake
Hubspot

Hubspot

Slack

Slack

Notion

Notion

Zendesk

Zendesk

Intercom

Intercom

Google Play Store

Google Play Store

Apple Store

Apple Store

Gmail

Gmail

Twitter

Twitter

GSheet

GSheet

Hubspot
Slack
Notion
Zendesk
Intercom
Google Play Store
Apple Store
Gmail
Twitter
GSheet
Hubspot
Slack
Notion
Zendesk
Intercom
Google Play Store
Apple Store
Github
Google Chrome
Gmail
Front
Discord
Gong
Salesforce
Pipedrive
Twitter
Airtable
GSheet
Facebook
Linkedin
Reddit
Qualtrics
Typeform
Trustpilot
G2
Kustomer
Delighted
Survey Monkey
Snowflake
Hubspot
Slack
Notion
Zendesk
Intercom
Google Play Store
Apple Store
Github
Google Chrome
Gmail

Extract value from user feedback

Unify and categorize all feedback automatically.
Prioritize better and build what matters.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
We are live on Product Hunt!🎉