✨Launching In-Product Survey and Automated Health Score! Go have a look 👀
Capabilities:
Collect User Feedback
New
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In-app widget with advanced user targeting to collect high response rates
Centralize Feedback
Create a single-source of truth with the voice of your customers
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Analyze & Extract Insights with AI
Understand the reasons and trends behind user feedback
Extract Customer Healthscore
New
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Integrate qualitative insights into your customer healthscore to understand the why behind churn
Inform Better Products Decisions
Inform product decisions that grow your business
All Integrations
Integrate all the tools you work with to have a unified feedback overview
Popular integrations:
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Resources for Customer Experience and Product Teams:
Blog
Our articles about Voice of the Customers, Product, AI and much more
Resources Hub
A collection of the best resources for Product & CX leaders
Tools Hub
Build the right stack to discover user insights
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Insights Out - A podcast by Zefi.ai
The podcast by Zefi.ai that tells the story of the best Italian and European Product Leaders
Product Management Glossary
All the definitions and abbreviations you need to succeed at Product
Latest podcast episode:
In the mind of a Product Manager | Chat with Filippo Sarzana - Head of Product @ Serenis
Latest read from the blog:
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Collect user feedback at scale
Collect user feedback
with in-product surveys
Target your customers at the right moment and yield high response rates.
Trusted by fast growing companies
Create
0 Effort Set up
Set up your widget in a few clicks and with 0 effort. Pick from a wide range of options or start from a template to collect the feedback you are most interested in.
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NPS survey
CES survey
CSAT survey
Many more
Target
Advanced targeting
Reach your customers at the right moment and make sure to run surveys that convert
Join the waiting list
Customize
Brand customization
All the customization you need to stay consistent with your branding and ensure a smooth experience for your customers.
Join the waiting list
1
Create a unified single source of truth with the voice of your customers
2
Data drive decisions to prioritize confidently what really matters and predict results with AI
3
Drive customer love, reduce churn and increase business outcomes
Zefi for Product Teams
Prioritize the most impactful features and ship what really matter
Understand the reasons of complaints and requests
Detect bugs and act on any issues as they emerge
Spot and compare trends and segments
Align stakeholders around product decisions based on data
Integrated with the tools you already use
Can't see an integration you work with?
Request an integrationExtract value from user feedback
Unify and categorize all feedback automatically.
Prioritize better and build what matters.
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