AI Agents

Not just one AI, an intelligent CX team.

Specialized AI agents to tackle different types of analysis and specific tasks, working together to extract deeper, more reliable insights from customer feedback.

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Trusted by the fastest growing companies

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AI Agents

Scale customer understanding without scaling effort.

Instead of manually searching, tagging, and analyzing feedback, agents continuously do the heavy lifting, connecting signals, validating insights, and surfacing what truly matters.

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How Sibill revolutionized their Product Discovery process with Zefi

Sibill, one of the fastest-growing scaleups in Europe, reduced their product discovery time and new opportunities mapping to improve their platform, and align their roadmap with user requests thanks to Zefi.

Deep search

Ask complex questions, get precise answers

AI agents can perform deep searches across your entire feedback repository, combining topics, sentiment, time ranges, and segments. They surface relevant evidence and context, even across large and messy datasets.

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Patterns identification

Reveal insights humans would miss

Zefi’s agents automatically identify recurring patterns, correlations, and relationships between themes, products, and customer segments. Understand how issues connect, what drives satisfaction, and where to intervene.

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Patterns identification

Reveal insights humans would miss

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Customer mentions

Every insight is explainable and traceable

Agents don’t just produce conclusions, they show their work. Each insight is backed by customer mentions, trends, and data points, so teams can trust results and act with confidence.

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Agents workflows

From exploration to execution

AI agents seamlessly connect with chats, analytics, opportunities, and dashboards. Insights generated by agents can be saved, shared, visualized, and pushed into workflows without breaking context.

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Agents workflows

From exploration to execution

AI agents seamlessly connect with chats, analytics, opportunities, and dashboards. Insights generated by agents can be saved, shared, visualized, and pushed into workflows without breaking context.

Get started