Zefi for the Travel & Hospitality Industry

Address negative sentiment and reviews and restore the joy of travel

Customers' holidays can be affected by concerns over cleanliness, food, and noise. Address and understand their voice, ensuring they can focus on enjoying memorable experiences.

Ratings & Reviews

Boost your ratings and draw in more customers

Finding it difficult to improve your reviews?
Dive into the factors behind positive and negative feedback on platforms like Tripadvisor and Booking.com
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Compare your business to competitors to see how you measure up
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Identify what sets your offerings apart by understanding what customers appreciate most
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Assess the reasons behind long-term customer loyalty
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Leverage customer sentiment to uncover key pain points by category, and location
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Identify the main barriers to purchasing add-ons
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Assess how customers view the additional products you offer
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Analyze emotional triggers that drive high spenders through impact assessments
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Enhance the checkout experience using customer journey dashboards
Average Order Value

Elevate your upselling and cross-selling strategies

Examine web and app surveys to uncover the obstacles preventing customers from purchasing extra products
Repeat purchases

Build lasting customer loyalty

Discover how to create exceptional experiences that ensure customers keep coming back
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Compare feedback from first-time and repeat customers
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Perfect the details to consistently exceed customer expectations
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Analyze customer sentiment at each stage of their journey to enhance retention
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Segment customer data by their frequency of purchases
Trusted by fast growing companies
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1

Create a unified single source of truth with the voice of your customers

2

Data drive decisions to prioritize confidently what really matters and predict results with AI

3

Drive customer love, reduce churn and increase business outcomes

All your data in one place

Effortless onboarding in no time

Zefi integrates with all the tools used by your teams in seconds

Freshdesk
Zendesk Sell
Apple Store
Google Play Store
Jira
Intercom
Zendesk
Notion
Slack
Hubspot
Discourse
Freshsales
Close CRM
Zoho CRM
Amazon S3
Snowflake
Survey Monkey
Delighted
G2
Trustpilot
Typeform
Qualtrics
TikTok
Reddit
Instagram
Linkedin
Facebook
Trello
Clickup
Asana
Airtable
Twitter
Pipedrive
Salesloft
Salesforce
Keap
Gong
Microsoft Teams
Discord
Front
Gmail
Google Chrome
Github
Freshdesk
Zendesk Sell
Apple Store
Google Play Store
Jira
Intercom
Zendesk
Notion
Slack
Hubspot
Discourse
Freshsales
Close CRM
Zoho CRM
Amazon S3
Snowflake
Survey Monkey
Delighted
G2
Trustpilot
Typeform
Qualtrics
TikTok
Reddit
Instagram
Linkedin
Facebook
Trello
Clickup
Asana
Airtable
Twitter
Pipedrive
Salesloft
Salesforce
Keap
Gong
Microsoft Teams
Discord
Front
Gmail
Google Chrome
Github
Freshdesk

Freshdesk

Zendesk Sell

Zendesk Sell

Apple Store

Apple Store

Google Play Store

Google Play Store

Jira

Jira

Intercom

Intercom

Zendesk

Zendesk

Notion

Notion

Slack

Slack

Hubspot

Hubspot

KNO Shopify

KNO Shopify

Zoho Desk

Zoho Desk

Tiledesk

Tiledesk

Re:Amaze

Re:Amaze

Discourse

Discourse

Mixpanel

Mixpanel

Customer.io

Customer.io

Pendo

Pendo

Google My Business

Google My Business

Freshsales

Freshsales

Close CRM

Close CRM

Zoho CRM

Zoho CRM

Amazon S3

Amazon S3

Snowflake

Snowflake

Survey Monkey

Survey Monkey

Delighted

Delighted

G2

G2

Trustpilot

Trustpilot

Typeform

Typeform

TikTok

TikTok

Reddit

Reddit

Instagram

Instagram

Linkedin

Linkedin

Facebook

Facebook

Trello

Trello

Clickup

Clickup

Asana

Asana

Twitter

Twitter

Pipedrive

Pipedrive

Salesloft

Salesloft

Salesforce

Salesforce

Keap

Keap

Gong

Gong

Microsoft Teams

Microsoft Teams

Discord

Discord

Front

Front

Gmail

Gmail

Freshdesk
Zendesk Sell
Apple Store
Google Play Store
Jira
Intercom
Zendesk
Notion
Slack
Hubspot
KNO Shopify
Zoho Desk
Tiledesk
Re:Amaze
Discourse
Mixpanel
Customer.io
Pendo
Google My Business
Freshsales
Close CRM
Zoho CRM
Amazon S3
Snowflake
Survey Monkey
Delighted
G2
Trustpilot
Typeform
TikTok
Reddit
Instagram
Linkedin
Facebook
Trello
Clickup
Asana
Twitter
Pipedrive
Salesloft
Salesforce
Keap
Gong
Microsoft Teams
Discord
Front
Gmail
Freshdesk
Zendesk Sell
Apple Store
Google Play Store
Jira
Intercom
Zendesk
Notion
Slack
Hubspot
Discourse
Freshsales
Close CRM
Zoho CRM
Amazon S3
Snowflake
Survey Monkey
Delighted
G2
Trustpilot
Typeform
Qualtrics
TikTok
Reddit
Instagram
Linkedin
Facebook
Trello
Clickup
Asana
Airtable
Twitter
Pipedrive
Salesloft
Salesforce
Keap
Gong
Microsoft Teams
Discord
Front
Gmail
Google Chrome
Github
Freshdesk
Zendesk Sell
Apple Store
Google Play Store
Jira
Intercom
Zendesk
Notion
Slack
Hubspot
Discourse
Freshsales
Close CRM
Zoho CRM
Amazon S3
Snowflake
Survey Monkey
Delighted
G2
Trustpilot
Typeform
Qualtrics
TikTok
Reddit
Instagram
Linkedin
Facebook
Trello
Clickup
Asana
Airtable
Twitter
Pipedrive
Salesloft
Salesforce
Keap
Gong
Microsoft Teams
Discord
Front
Gmail
Google Chrome
Github
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Security grade

Thought and designed to have enterprise-level security

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Data Security - encrypted data at rest and in transit for all of our customers
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Cloud Security - no user data leaves our AWS virtual private cloud
Get started
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ISO 27001

Requirements for handling personal data as defined by the General Data Protection Regulation (GDPR) laws
Ongoing
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SOC2

SOC II Type II, area-specified privacy requirements, and custom SLAs
Ongoing
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SSO

User authentication with single sign-on
Ongoing

Extract value from user feedback

Unify and categorize all feedback automatically.
Prioritize better and build what matters.

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