Your feedback sources, enriching each other automatically
We deduplicate, clean noise, normalise, and reconcile your data sources so they inform each other. Every new integration makes the whole system more granular and accurate.
Create a unique source of truth for your customer feedback
Automatically centralize all your users interactions across multiple tools.
Reach your customers at the right moment & collect relevant feedback with In-product surveys
Forget link-in-email surveys with 0% completion. Smart questions to the right segment, at the right moment. Triggered by behaviour, timed by context.
Transform qualitative data into actionable insights and measurable outcomes
Use Zefi's advanced analytics to identify recurring problems, spot trends and deeply understand your customers' needs at scale.
Use Zefi AI Assistant to uncover quick insights
Ask Zefi any question and get instant insights from millions of customer feedback in seconds
Measure and discover opportunities from similar feedback
Sync them with your ticketing system and create a customer-centric culture
Identify key changes, align stakeholders and act without delays
Alerts, digests and workflow automations in Slack, Jira, Linear and all the tools you use every day.
Use Zefi Agents to automate workflows and act faster
Identify problems and patterns in real time, automatically launch workflows or send alerts to the right owner.
Automate workflows to close the loop with your customers and act faster
Automatically launch workflows or send alerts to the right owner.
Smart NPS, CSAT and qualitative feedback
Collect better and deeper qualitative feedback thanks to Zefi's advanced survey capabilities.