👀 Announcing Zefi 2.0 👀
Build your data flywheel
Reach your customers at the right moment
Structure unstructured qualitative data
Close the feedback loop
Automate workflows to close the loop with your customers and act faster
Automatically launch workflows or send alerts to the right owner.
Smart NPS, CSAT and qualitative feedback
Collect better and deeper qualitative feedback thanks to Zefi's advanced survey capabilities.
For the entire company
Build your new generation VoC program
Align stakeholders, bring customers to the centre
For Customer Experience
Increase customer loyalty, reduce churn
Customer health-score on autopilot
Improve support quality, cut costs
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Zefi for UX Research Team
All your customer insights
in one place
Extract and share precious insights hidden in your customer data.
Chat with an AI-powered repository.
1
Create a unified single source of truth with the voice of your customers
2
Data drive decisions to prioritize confidently what really matters and predict results with AI
3
Drive customer love, reduce churn and increase business outcomes
Zefi for UX Research Teams
Extract the most impactful insights from users' interviews in seconds using AI agents, and tag them automatically with Zefi.
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Save time in your analysis by detecting trends automatically
Automatically tag the most important insights
Avoid too broad tags, get granular categorization
Influence and inspire stakeholders with precise customer insights
The support you need to structure your customer data, with 0 effort
Our team of experts will be there to guide you
with the integrations of 100+ sources
We don't hand you a tool and a help doc. Our expert team designs your data pipeline logic with you, reconciling sources, selecting only the relevant signals, and building the taxonomy that makes your CX infrastructure truly yours. The result feels effortless. The work behind it isn't.
Freshdesk
Zendesk Sell
Apple Store
Google Play Store
Jira
Intercom
Zendesk
Notion
Slack
Hubspot
Google Drive
Youtube
Klaviyo
Tally
KNO Shopify
Zoho Desk
Tiledesk
Re:Amaze
Discourse
Mixpanel
Customer.io
Pendo
Google My Business
Freshsales
Close CRM
Zoho CRM
Amazon S3
Snowflake
Survey Monkey
Delighted
Kustomer
G2
Trustpilot
Typeform
TikTok
Trello
Clickup
Asana
Pipedrive
Salesloft
Salesforce
Keap
Gong
Microsoft Teams
Discord
Front
Gmail
Can't see an integration you work with?
Request an integrationExtract value from user feedback
Unify and categorize all feedback automatically.
Prioritize better and build what matters.
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