✨In-Product Surveys and Automated Health Score are live!
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Client stories
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Capabilities:
Collect
User Feedback
New
In-app widget with advanced user targeting to collect high response rates
Centralize
User Feedback
Create a single-source of truth with the voice of your customers
Analyze
Feedback with AI
Understand the reasons and trends behind user feedback
Act
on Feedback
Inform product decisions that grow your business
All Integrations
Integrate all the tools you work with to have a unified feedback overview
Popular integrations:
Google Play Store
Salesforce
Intercom
Zendesk
Hubspot
Use Cases:
Unified Feedback Repository
A unique source of truth for feedback
Identify Growth Opportunities
Feedback analytics to grow faster
Prioritize Roadmaps Confidently
Link your roadmap to your user feedback
Reduce Churn
Understand the reasons behind user churn
Cut Customer Support Cost
Spot the root causes of support requests
Align Stakeholders
Align all teams on customers' needs
Customer Healthscore
New
Stay on top of your customer healthscore
Client Stories:
Akiflow (YC S20)
Smartness
Akiflow
Akiflow
Akiflow
Akiflow
Akiflow
Akiflow
By Team:
Product
Customer Experience
UX Research
Marketing Insights
Management
By Industry:
Travel & Hospitality
Retail & eCommerce
Saas & Subscription
Finance & Fintech
Client stories in evidence:
Smartness
How Smartness leveraged user feedback to reduce churn and improve CX
Flink
How the 1st Food delivery company in Germany leverages Zefi to analyze hundreds of thousands of feedback every month.
Coming soon
Other customer stories:
Edusogno
Qomodo
Smartness
Unobravo
Akiflow
Life at Zefi:
About us
Changing the way customer-obsessed companies build products
Careers
Join us!
How We Hire
Still in doubt? Discover our process!
Meet the team
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Resources for Customer Experience and Product Teams:
Blog
Our articles about Voice of the Customers, Product, AI and much more
Resources Hub
A collection of the best resources for Product & CX leaders
Tools Hub
Build the right stack to discover user insights
Insights Out - A podcast by Zefi.ai
The podcast by Zefi.ai that tells the story of the best Italian and European Product Leaders
Product Management Glossary
All the definitions and abbreviations you need to succeed at Product
Meet the team
Latest podcast episode:
Creating Memorable Experiences | Carlotta Gaddo - Co-Founder @ UTravel
Latest read from the blog:
From Feedback to Action: How to Design a VOC Strategy That Drives Real Results
Product:
Collect
Feedback
Centralize
Feedback
Analyze
and extract insights
Inform
product decisions
Integrations
Company:
Careers
Resources:
About
Blog
Resources Hub
Tools Hub
Get started
Product:
Collect
Feedback
Centralize
Feedback
Analyze
and extract insights
Inform
product decisions
Integrations
Company:
Careers
Resources:
About
Blog
Resources Hub
Tools Hub
Get started
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