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Automated Customer Health Score

Predict churn,
understand the why behind it

NPS alone won't tell you the entire story. Connect qualitative and quantitative data to extract the most accurate Customer Health Score.

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Traditional customer monitoring is not enough

Usage data and NPS alone won't tell you the entire truth.
Very often, users' frustrations don't get caught by these metrics and remain unheard.

Connect your NPS, usage metrics and customer feedback with Zefi and make sure not to miss anything.
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What you generally don't see tells you another story

Connecting qualitative insights with NPS or CSAT scores is crucial to have a full picture of the reasons for the churn. Start connecting them now with Zefi.
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Automate customer health score calculation

Understand the why behind churn and predict it by connecting qualitative to quantitative data.
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Zefi for Product Teams

Prioritize the most impactful features and ship what really matter

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Understand the reasons of complaints and requests
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Detect bugs and act on any issues as they emerge
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Spot and compare trends and segments
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Align stakeholders around product decisions based on data

Integrated with the tools you already use

Intercom

Intercom

Hubspot

Hubspot

Trustpilot

Trustpilot

Notion

Notion

Slack

Slack

Typeform

Typeform

Extract value from user feedback

Unify and categorize all feedback automatically.
Prioritize better and build what matters.

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