Beta
Automated Customer Health Score
Predict churn,
understand the why behind it
NPS alone won't tell you the entire story. Connect qualitative and quantitative data to extract the most accurate Customer Health Score.
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Traditional customer monitoring is not enough
Usage data and NPS alone won't tell you the entire truth.
Very often, users' frustrations don't get caught by these metrics and remain unheard.
Connect your NPS, usage metrics and customer feedback with Zefi and make sure not to miss anything.
Join the waiting listVery often, users' frustrations don't get caught by these metrics and remain unheard.
Connect your NPS, usage metrics and customer feedback with Zefi and make sure not to miss anything.


What you generally don't see tells you another story
Connecting qualitative insights with NPS or CSAT scores is crucial to have a full picture of the reasons for the churn. Start connecting them now with Zefi.
Join the waiting listAutomate customer health score calculation
Understand the why behind churn and predict it by connecting qualitative to quantitative data.
Join the waiting list
Zefi for Product Teams
Prioritize the most impactful features and ship what really matter
Understand the reasons of complaints and requests
Detect bugs and act on any issues as they emerge
Spot and compare trends and segments
Align stakeholders around product decisions based on data
Integrated with the tools you already use
Can't see an integration you work with?
Request an integrationExtract value from user feedback
Unify and categorize all feedback automatically.
Prioritize better and build what matters.
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