✨In-Product Surveys and Automated Health Score are live!
Capabilities:
Collect User Feedback
New
In-app widget with advanced user targeting to collect high response rates
Centralize Feedback
Create a single-source of truth with the voice of your customers
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Analyze & Extract Insights with AI
Understand the reasons and trends behind user feedback
Extract Customer Healthscore
New
Integrate qualitative insights into your customer healthscore to understand the why behind churn
Inform Better Products Decisions
Inform product decisions that grow your business
All Integrations
Integrate all the tools you work with to have a unified feedback overview
Popular integrations:
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Resources for Customer Experience and Product Teams:
Blog
Our articles about Voice of the Customers, Product, AI and much more
Resources Hub
A collection of the best resources for Product & CX leaders
Tools Hub
Build the right stack to discover user insights
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Insights Out - A podcast by Zefi.ai
The podcast by Zefi.ai that tells the story of the best Italian and European Product Leaders
Product Management Glossary
All the definitions and abbreviations you need to succeed at Product
Latest podcast episode:
Growing inside the company | Chat with Andrea Pugnetti - COO @ Wikicasa
Latest read from the blog:
Zefi for Customer Experience Teams
Deliver the best experiences,
drive customer love
Reduce churn, increase retention and drive business outcomes
Trusted by fast growing companies
1
Create a unified single source of truth with the voice of your customers
2
Data drive decisions to prioritize confidently what really matters and predict results with AI
3
Drive customer love, reduce churn and increase business outcomes
Zefi for Customer Experience teams
Deliver the best experiences to your users, take the most impactful CX decisions and measure them
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Get a deeper understanding of your users' needs
Build experiences that delight your customers
Transform noise into clear insights
Get alerts to detect unexpected issues
All your data in one place
Effortless onboarding in no time
Zefi integrates with all the tools used by your teams in seconds
Freshdesk
Zendesk Sell
Apple Store
Google Play Store
Intercom
Zendesk
Notion
Slack
Hubspot
Freshsales
Close CRM
Zoho CRM
Amazon S3
Snowflake
Trustpilot
Typeform
Trello
GSheet
Pipedrive
Salesloft
Salesforce
Keap
Gong
Front
Gmail
Can't see an integration you work with?
Request an integrationExtract value from user feedback
Unify and categorize all feedback automatically.
Prioritize better and build what matters.
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