✨In-Product Surveys and Automated Health Score are live!
Capabilities:
Collect User Feedback
New
In-app widget with advanced user targeting to collect high response rates
Centralize User Feedback
Create a single-source of truth with the voice of your customers
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Analyze & Extract Insights with AI
Understand the reasons and trends behind user feedback
Act on Feedback & Close the Loop
Inform product decisions that grow your business
All Integrations
Integrate all the tools you work with to have a unified feedback overview
Popular integrations:
Use Cases:
Unified Feedback Repository
A unique source of truth for feedback
Identify Growth Opportunities
Feedback analytics to grow faster
Prioritize Roadmaps Confidently
Link your roadmap to your user feedback
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Reduce Churn
Understand the reasons behind user churn
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Cut Customer Support Cost
Spot the root causes of support requests
Align Stakeholders
Align all teams on customers' needs
Customer Healthscore
New
Stay on top of your customer healthscore
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Client stories in evidence:
Other customer stories:
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Resources for Customer Experience and Product Teams:
Blog
Our articles about Voice of the Customers, Product, AI and much more
Resources Hub
A collection of the best resources for Product & CX leaders
Tools Hub
Build the right stack to discover user insights
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Insights Out - A podcast by Zefi.ai
The podcast by Zefi.ai that tells the story of the best Italian and European Product Leaders
Product Management Glossary
All the definitions and abbreviations you need to succeed at Product
Latest podcast episode:
Creating Memorable Experiences | Carlotta Gaddo - Co-Founder @ UTravel
Latest read from the blog:
Product Management Glossary
All the terms, definitions and acronyms you need to know to succeed in Product or to confuse others during business conversations
Extract value from user feedback
Unify and categorize all feedback automatically.
Prioritize better and build what matters.
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