Resources for Customer Experience and Product Teams:
Blog
Our articles about Voice of the Customers, Product, AI and much more
Resources Hub
A collection of the best resources for Product & CX leaders
Tools Hub
Build the right stack to discover user insights
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Insights Out - A podcast by Zefi.ai
The podcast by Zefi.ai that tells the story of the best Italian and European Product Leaders
Product Management Glossary
All the definitions and abbreviations you need to succeed at Product
Latest podcast episode:
Growing inside the company | Chat with Andrea Pugnetti - COO @ Wikicasa
Latest read from the blog:
Zefi for Product Teams
Inform Product decision,
prioritize confidently
Prioritize better and build what matters.
Trusted by fast growing companies
1
Centralize the voice of your customers
2
Extract insights to prioritize confidently what really matters
3
Drive growth and increase business outcomes
1
Centralize and automatically tag your feedback, easily
Gathering and categorizing all the user feedback scattered across multiple platforms takes countless hours of workis biased, and is often done inaccurately.
Collect and tag automatically all the relevant information in one place and start listening the voice of your customers, in seconds.
Collect and tag automatically all the relevant information in one place and start listening the voice of your customers, in seconds.
2
Analyze and measure user feedback at scale in no time
Use filters, segments, and charts to discover what your customers are frustrated about or what you can leverage to make them happy.
Stop guessing, quantify qualitative data and improve your customer experience based on measurable insights.
Stop guessing, quantify qualitative data and improve your customer experience based on measurable insights.
3
Inform decisions, prioritize better, and drive growth
Don't guess.
Align your team around the right Product decisions based on data.
Drive growth, reduce your costs, and stay ahead of the competition thanks to always updated granular insights.
Align your team around the right Product decisions based on data.
Drive growth, reduce your costs, and stay ahead of the competition thanks to always updated granular insights.
“
Zefi helps our discovery process everywhere.
We analyze huge amounts of data in minutes and close the feedback loop with our customers much faster. We're able to understand when something goes wrong and where. Figuring out what to build next now takes us hours instead of days.
Francesco Tai Bernardelli
Product & Marketing Manager @Akiflow
Zefi for Product Teams
Prioritize the most impactful features and ship what really matter
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Understand the reasons of complaints and requests
Detect bugs and act on any issues as they emerge
Spot and compare trends and segments
Align stakeholders around product decisions based on data
Integrated with the tools you already use
Can't see an integration you work with?
Request an integrationExtract value from user feedback
Unify and categorize all feedback automatically.
Prioritize better and build what matters.
@Zefi.ai all rights reserved
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