.svg){kind=icon}
Product insights
to expand your scope
Understand the voice of your users and ship what they want with confidence.
Measure the impact of your decisions and prioritize based on data. For real.
A member of our team will get in touch soon to show you the demo :)
Gather feedbacks from multiple sources
Save hours spent on meetings and data collection, gather all your product feedback in seconds
Connect scattered feedback
wherever your users leave it
Collecting all the data scattered across multiple platforms is a mess and involves countless hours of work. Gather automatically all the relevant information you need to understand the voice of your customers, in a few seconds and without the busy work.
Remove the noise,
focus only on what matters
How many of the feedback you work on actually matter? Don't waste time looking for the good ones. Zefi will detect relevant feedback and automatically add them inside the platform while removing the ones that do not contained structured and relevant information.
Discover what Customer Success knows,
without endless meetings
How many hours do you spend aligning with Customer Support per month? Zefi will give you access to their knowledge without wasting time and will most likely be more accurate in describing to you what your Cusomer Support already knows.
Understand what the Sales team should sell,
anticipating their needs
Sales receive most of the feature requests and know which ones are crucial to close new deals and retain customers. Get access to the Sales team knowledge to prioritize your backlog in the most efficient way, without wasting time in endless meeting and communications.
Understand the VoC at scale
Stop guessing, understand millions of feedbacks in seconds and ship what your users want.
Find the most recurring and relevant topics,
without the busy work
Discover patterns into your customer feedback is though, takes time and most of the time is biased and inaccurate. Stop analyzing information in spreadsheets or docs platforms. Get a real sense of what matters, instantly.
Discover stakeholders' needs,
and deep dive per topic, channel, and more
Discover what your customers are frustrated about or what you can leverage to make them happy. Filter through channel, customer segment, and more.
Uncover emerging trends,
and act before it's too late
See what is coming in advance. Discover what your users are talking about and what you should focus on. Anticipate your competitors and your user needs and in shipping the right thing.
Monitor the impact of your product releases,
and increase conversion, engagement, and retention
Monitor the sentiment of a certain feature or release. Track and understand the effects of your work also from a qualitative point of view.
Align your stakeholders in no time
Stop wasting time to create reports and align stakeholders on multiple channels.
Generate summaries and insights
tailored on your needs
Combine filters with the power of generated summaries to align your team around specific topics, channels, user segments and types, ARR segments, and more.
Share updates with other teams
across multiple channels
Get the answers you need and share your findings with your colleagues across multiple channels in no time.
Get weekly reports
delivered to your inbox
You don't kneed days of work to prepare reports. Track daily, weekly, and monthly changes in your feedback to identify emerging themes, generate reports in seconds and get them delivered via email to your inbox.
Quietly sliding in your workflow
Hubspot
Linear
Slack
Notion
Zendesk
Intercom
Jira
Gmail
Confluence
Discord
Hubspot
Linear
Slack
Notion
Zendesk
Intercom
Jira
Gmail
Confluence
Discord
Hubspot
Linear
Slack
Notion
Zendesk
Intercom
Jira
Gmail
Confluence
Discord
Gong
Salesforce
Shortcut
Airtable
GSheet
Typeform
Trustpilot
Gong
Salesforce
Shortcut
Airtable
GSheet
Typeform
Trustpilot
Gong
Salesforce
Shortcut
Airtable
GSheet
Typeform
Trustpilot
Can't see an integration you work with?
Request an integrationExpand your Product scope
Understand the voice of your customer and start prioritizing your backlog with confidence.
Ship value, not just features. Get Zefi.
