Getting Started with Zefi: Your Feedback, Finally Unified

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Feedback is everywhere—emails, support tickets, survey tools, sales calls, community platforms. But turning all that scattered input into structured, actionable insights? That’s where most teams get stuck.

Zefi makes it easy. In just a few days, you can unify all your sources of feedback into one centralized, searchable repository—no heavy lifting required.

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One Home for All Your Feedback

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Whether you're collecting input from Intercom, Zendesk, HubSpot, Typeform, Gong, or anywhere else, Zefi integrates seamlessly with the tools you already use. We bring it all together in a single place, so your product, customer success, sales, and leadership teams are always aligned on what users are saying and what matters most.

No more jumping between tools, spreadsheets, or Notion pages. With Zefi, everything is unified, organized, and easy to search.

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Fast, Simple Onboarding

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Getting started with Zefi is fast and frictionless. Our team handles the onboarding for you, and it typically takes just a few days.

We help you define a taxonomy tailored to your business—custom tags and categories that make it easy to organize and filter feedback. This means you'll be able to extract granular, relevant insights right from the start.

Whether you're looking to understand feature requests, identify usability issues, or detect emerging customer needs, Zefi gives you a structure that scales.

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Custom Workflows, Dashboards & Alerts

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Zefi adapts to the way your team works. You decide:

• Which data sources to bring into the platform
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• What insights matter most to track
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• Which teams should get notified about specific types of feedback
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Create custom dashboards to monitor trends by product area, user segment, or priority. Set up alerts so you're instantly notified when feedback spikes or when specific topics resurface.

Zefi helps you move from scattered comments to structured action—fast.

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Why Teams Love Zefi

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• Easy to adopt – No long onboarding, no heavy setup. Just results.
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• One searchable hub – All feedback, fully connected.
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• Insight at scale – From high-level themes to fine-grained details.
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• Built-in collaboration – Share, tag, prioritize with your team.

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