Collect User Feedback
Centralize User Feedback
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Analyze & Extract Insights with AI
Act on Feedback & Close the Loop
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Unify Quantitative & Qualitative Customer Data
Identify Growth Opportunities
Prioritize Roadmaps Confidently
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Reduce Churn
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Cut Customer Support Tickets & costs
Align Stakeholders
Extract Customer Healthscore
Travel & Hospitality
Retail & eCommerce
Saas & Subscription
Finance & Fintech
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Product Management Glossary
Creating Memorable Experiences | Carlotta Gaddo - Co-Founder @ UTravel
Create value from the voice of your customer.
All user conversations are automatically unified and analyzed with AI. Actionable insights on customers, products, and service experiences.
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Collect relevant user feedback at scale
Centralize and automatically categorize user feedback
Partnering with Zefi has been a game-changer!
We can now effortlessly delve into the voice of the customer, enabling us to save countless hours in our feedback analysis, develop our product more accurately, and proactively anticipate churn.
Zefi enables us to create customized dashboards for monitoring the quality of our assistance. It assists us in identifying areas for process improvement and provides valuable insights. It is an outstanding solution for understanding and enhancing the customer experience.
Analyze and extract value from user feedback at scale
Act based on feedback and close the loop
Zefi helps our discovery process everywhere. We analyze huge amounts of data in minutes and close the feedback loop with our customers much faster.
We're able to understand when something goes wrong and where. Figuring out what to build next now takes us hours instead of days.
The team at Zefi is building the new standard for Voice of the Customers tools.
They have created a sensational solution to extract insights from scattered feedback with no effort and no time.
Effortless onboarding in no time
Zefi integrates with all the tools used by your teams in seconds
Freshdesk
Zendesk Sell
Apple Store
Google Play Store
Jira
Intercom
Zendesk
Notion
Slack
Hubspot
KNO Shopify
Zoho Desk
Tiledesk
Re:Amaze
Discourse
Mixpanel
Customer.io
Pendo
Google My Business
Freshsales
Close CRM
Zoho CRM
Amazon S3
Snowflake
Survey Monkey
Delighted
G2
Trustpilot
Typeform
TikTok
Trello
Clickup
Asana
Pipedrive
Salesloft
Salesforce
Keap
Gong
Microsoft Teams
Discord
Front
Gmail
Can't see an integration you work with?
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Extract value from user feedback
Unify and categorize all feedback automatically.
Prioritize better and build what matters.
Still have doubts?
Yes, we have a set of more than 100 native integrations and you can connect all your tools in just a few clicks. The onboarding is quick and the Zefi Customer Success team will take care of all of it. In a couple of days you'll have all your customer interactions centralized into Zefi. You can see a list of the main integrations directly from here.
Zefi helps for the most product, leadership, voice of customer and customer experience teams but our objective is to help your entire company create a customer-centric culture. For this reason, customer support, marketing and sales teams generally use Zefi as well to find user feedback to back their convictions quickly.
Feel free to take a look at how Zefi can help:
Our pricing is tailored to your needs and mainly depends on the data sources and volume of feedback you want to analyze. Schedule a quick call to let us know about your need and we'll provide you with the best offer for you.
Zefi helps product development teams collect and consolidate their data and build custom taxonomies using large language models to automate tagging. Product and Customer Experience teams use Zefi to surface answers to the most pressing customer questions, identify the most critical pain points to solve, and validate what customers care about the most.
We recommend that teams have at least 600 combined feedback records from all sources (support tickets, social, communities, etc.) monthly.
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