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October 2025

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Week 40

October 1, 2025

Announcing Zefi 2.0

The most sophisticated version of Zefi with 5 new major releases:

Analytics integrations
Full-context tagging
Workflow automation
Improved chat & Deep Search
Opportunity Solution Tree

Announcing Zefi 2.0

👀 Announcing Zefi 2.0 👀

Product

Use cases

Client stories

Resources

Book a call

Collect & Centralize User Feedback

AI Feedback Repository

AI Surveys

Extract Insights

Analytics & Dashboards

AI Assistant

AI Opportunity Mapping

Close the feedback loop

Workflow Automation

AI Agents

Integrate all your sources and centralize your feedback

0 efforts integrations that automatically pull your customer feedback into Zefi

Create a unique source of truth for your customer feedback

Automatically centralize all your users interactions across multiple tools.

Collect relevant feedback with In-product surveys

Extract actionable insights thanks to AI in seconds.

Integrate all your sources and centralize your feedback

0 efforts integrations that automatically pull your customer feedback into Zefi

Use Zefi AI Assistant to uncover quick insights

Ask Zefi any question and get instant insights from millions of customer feedback in seconds

Measure and discover opportunities from similar feedback

Sync them with your ticketing system and create a customer-centric culture

Identify key changes, align stakeholders and act without delays

Alerts, digests and workflow automations in Slack, Jira, Linear and all the tools you use every day.

Use Zefi Agents to automate workflows and act faster

Identify problems and patterns in real time, automatically launch workflows or send alerts to the right owner.

Pricing

All integrations

For the entire company:

Unify feedback

Align stakeholders

For Product teams:

Identify opportunities

Prioritize roadmaps

For Customer Experience teams:

Reduce churn

Customer health-score

Improve Support quality

Collect NPS, CSAT, and more

Customer stories in evidence:

Testimonial with a quote from Claire Pauze - Customer Ops Lead at Qomodo

Testimonial with a quote from Federico Benjamin Minini - CXO at Smartpricing

Testimonial with a quote from Bettina Meddings - Head of Research at Unobravo

For talents:

Careers

For Product & CX operators:

Zefi's Blog

Product & CX Resources Hub

Product & CX Tools Hub

Meet the team

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Zefi.ai team playing football with skyscrapers in the background

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Collect User Feedback

Centralize User Feedback

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Other Resources

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Company

About

Careers

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Use Cases

Unify customer feedback

Identify growth opportunities

Prioritize roadmaps confidently

Reduce churn

Improve customer support quality

Align stakeholders

Extract customer health-score

Product

Collect User Feedback

Centralize User Feedback

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By Industry

Resources

Product & CX Tools Hub

Product & CX Resources Hub

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Product-led-growth Guide 2023

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