News by Zefi
October 2025
Weeks:
Week 40
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Week 40
October 1, 2025
Announcing Zefi 2.0
The most sophisticated version of Zefi with 5 new major releases:
- Analytics integrations
- Full-context tagging
- Workflow automation
- Improved chat & Deep Search
- Opportunity Solution Tree
Related article
Announcing Zefi 2.0
👀 Announcing Zefi 2.0 👀
Capabilities:
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Collect User Feedback
New
In-app widget with advanced user targeting to collect high response rates
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Centralize User Feedback
Create a single-source of truth with the voice of your customers
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Analyze Feedback with AI
Understand the reasons and trends behind user feedback
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Act on Feedback
Inform product decisions that grow your business
All Integrations
Integrate all the tools you work with to have a unified feedback overview
Popular integrations:
Use Cases:
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Unified Feedback Repository
A unique source of truth for feedback
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Identify Growth Opportunities
Feedback analytics to grow faster
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Prioritize Roadmaps Confidently
Link your roadmap to your user feedback
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Reduce Churn
Understand the reasons behind user churn
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Cut Customer Support Cost
Spot the root causes of support requests
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Align Stakeholders
Align all teams on customers' needs
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Customer Healthscore
New
Stay on top of your customer healthscore
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Resources for Customer Experience and Product Teams:
Blog
Our articles about Voice of the Customers, Product, AI and much more
Resources Hub
A collection of the best resources for Product & CX leaders
Tools Hub
Build the right stack to discover user insights
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Insights Out - A podcast by Zefi.ai
The podcast by Zefi.ai that tells the story of the best Italian and European Product Leaders
Product Management Glossary
All the definitions and abbreviations you need to succeed at Product
Latest podcast episode:
Creating Memorable Experiences | Carlotta Gaddo - Co-Founder @ UTravel
Latest read from the blog:
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